Saturday, February 29, 2020

Business Organisational Strategy for Adelaide -

13Cabs is the taxi network service provider that operates in different regions of Australia like Hobart, Adelaide, Sydney, Newcastle and Melbourne. 13Cabs is owned by Cabcharge that operates about 7, 400 taxis throughout Australia (13cabs.com.au. 2017). The service is operated using the cab apps available in various app stores. The cab facility service has chosen the right technology in order to carry out their business they use apps to connect with the customers. The black taxis under this organisation are well known for the service provided by 13 Cabs. 13 Cabs app is the most popular Australian taxi app that has connected the largest fleet of cabs around the different regions of Australia anywhere and anytime (13cabs.com.au. 2017). 13Cabs has also won the Monash Business Awards that shows the efficiency in their business. The customer care service is always available and any smart phone user can easily get access to the service of the taxi apps. The customer service is always available and the company is well known for the service that it provides. The cabs are grouped together by the means of apps and mobile systems in order to create a large segment of taxis. The customers from the segments like Sydney, Melbourne and other regions fall under the customer segments of the cab service (13cabs.com.au. 2017). The channels used for the purpose of connecting with the customers are through the web and any apps available in android or apple phones. The key partners of 13 Cabs are ABC Taxis, Black Cabs Combined Pty Ltd, Yellow Cabs, Maxi Taxis and others (13cabs.com.au. 2017). The cab service maintains and develops the market based on ride sharing activities. The service is available in the inner city and for long journeys as well. The idea is to share the rides of the taxi among the users in order to avoid the higher rates to be paid by the consumers. The key resources are the IT platform or the software that is used for carrying out the business activity (13cabs.com.au. 2017). The idea is to utilise these resources in order to attract more consumers in the market. The company operates in more than 76 locations and has huge fleet of drivers. The cost structure is depended on the employees and the partnership that the company has to maintain with others. The fixed costs include the rent and the utilities and other costs needed for the marketing and partnership activities of the organisation. The current revenue of the company is 121, 000 AUD (13cabs.com.au. 2017). Overall comment on strategic business: The business model used by the organisation is to create a wide network that would attract the maximum number of passengers or customers (Yellowadelaide.com.au. 2017). This would definitely add to the profitability of the business. However, the business model does not consider other aspects of the business like sustainability and competitive measures to improve business activities. Environmental sustainability could be the most challenging issue faced by 13Cabs in the near future. It has been evident that greater approaches have been made towards improving the business activities that it would not cause harm to the environment. There have been no such implications in the business strategies of 13 Cabs that would support sustainability of the business and so this is the upcoming challenge faced by the organisation. The organisation needs to support the sustainability approach in the coming 3-10 years of its business. 13cabs.com.au. (2017).  13 Cabs. [online] ProductReview.com.au. Available at: https://www.productreview.com.au/p/13-cabs.html [Accessed 29 Aug. 2017]. 13cabs.com.au. (2017).  13CABS App @ 13CABS. [online] Available at: https://www.13cabs.com.au/IphoneApp [Accessed 29 Aug. 2017]. 3cabs.com.au. (2017).  Taxi Cab Service @ 13CABS. [online] Available at: https://www.13cabs.com.au/ [Accessed 29 Aug. 2017]. Yellowadelaide.com.au. (2017).  13CABS Adelaide. [online] Available at: https://www.yellowadelaide.com.au/ [Accessed 29 Aug. 2017].

Thursday, February 13, 2020

International Quality Management System - Practice exam Coursework

International Quality Management System - Practice exam - Coursework Example Delivering quality products and services also help in building a reputation for business, which influences the achievement of competitive advantage (Goetsch & Davis, 2013). In many cases, businesses seek to achieve accreditation from the international body that recognizes quality standards. The body gives ISO certification to businesses that meet the international quality standards, which helps in building a company’s brand and reputation. Quality is not achievable unless created, meaning that the products and services being able to achieve quality standards cannot happen by accident. The achievement of quality is a process because quality helps in the creation of value for both customers and the business. Based on this understanding, businesses have shifted from only achieving quality, but improving on this process by applying total quality management. Total quality management is a process that focuses on increasing a company’s competitive level through the constant improvement of its functions. Functions in this case include services, business processes, employees, products, and the business environment (p. 4). Total quality management also focuses on the continuously attaining customer satisfaction at the lowest costs. Quality can be achieved by improving a business’ operation characteristics, making the products be durable, reliable and the features of the product. Juran defined quality as ‘fitness for use’ and was of the belief that money was the language that is mainly used in management. Juran developed the Juran’s trilogy that had quality improvement, quality control and quality planning as the three main elements. In quality planning, Juran intimated that it is important for a business to identify its customers and their needs before embarking on the process of delivering quality (p. 10). Once these elements have been identified, a business can be able to develop products and services that can meet the needs of the customers. For this

Saturday, February 1, 2020

Learn to think critically Essay Example | Topics and Well Written Essays - 250 words

Learn to think critically - Essay Example How do you do that without carrying out this problem-options process again and again I would like to suggest a way to stop this regress by turning an option into a step towards a goal or objective that needs to come about because of my action. What am I trying to accomplish by doing this versus that Once I have that, all the rest falls into place. For example, in this exercise, how can I answer the question of which critical thinking skill can I or should I develop more I can say one option for this problem is to stay up all night to get this paper turned in on time. Another answer is a goal, a condition or state of what it would be like that I want to have. That desired state might be something like this: I will always be prepared for the requirements of school. From this ideal, action steps (options) come, and may include for me to prioritize everyday challenges at school such that I can turn my work in on time and perhaps get better grades. The option of staying up all night for a one-page paper then is not optimal. It does not help me get to my goal or objective very well. Think of what it would mean for me. I have. Staying up late or working all night will deprive me of my beauty rest, another important goal of mine.